Items can be returned within 7 days of receiving the product.

The item must be in an unused, undamaged, and unaltered condition, including its original packaging and labels. For your protection and to ensure a successful return, please avoid wearing the jewelry before confirming your satisfaction.

Certain items, such as custom pieces and items marked as "Final Sale," may have specific return conditions or be non-returnable. These conditions will be clearly specified at the time of purchase.

Please note that many of our products may feature distinctive characteristics, including unique textures or marks that result from our artisanal manufacturing process. These attributes are intentional and reflect the handcrafted nature of each piece, not defects.

Email us at chufeistudio@gmail.com within 7 days of receiving your item. Include your order number, photos of the item, and a description of your reason for return.

Once we receive your request, we will review it and respond with return instructions if the item meets our return policy criteria.

Please ship the item back using a trackable shipping method. The customer is responsible for all return shipping costs.

We do not offer refunds for products with issues caused by wear or alterations after purchase. Please carefully inspect your items upon arrival and let us know if there are any concerns.